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About Shifto Connect
A simpler way to connect with care.
Shifto Connect brings people looking for disability support and care providers together. Our aim is to make it easier to explore suitable support, start a conversation and choose what works for you.
Finding support should start with you
Everyone has different needs, preferences and circumstances. Finding care should be about understanding those needs and connecting with providers who can help.
That is the idea behind Shifto Connect: a straightforward place to tell us what you are looking for, hear from relevant providers and decide on your next step.
We want to make the connection process simpler, while keeping the people seeking support at the centre of it.
Two sides. One simpler connection.
For care seekers
Whether you are looking for support for yourself or helping someone else, Shifto gives you a place to explain what you need. Providers offering relevant services in your area can respond, so you can ask questions, compare your options and choose who you would like to work with.
For care providers
Shifto helps providers discover participant requests that match their services and locations. You can review the available details and choose the opportunities that fit your business, then introduce yourself and discuss how you could help.
You stay in control
Choice without pressure
It is free for care seekers to submit a request, and there is no obligation to choose a provider. You decide who to speak with and whether their services are right for you.
Clear steps, clear choices
Providers can register and browse requests for free. Credits are used to unlock selected participant contact details, with the credit cost shown before purchase. Buying a lead is an opportunity to connect, not a guaranteed client.
A conversation that works for you
Shifto messaging brings your conversations together in one place. Once connected, you can also speak by phone or email to discuss needs, availability and the details that matter.
Our role is to help you connect
Shifto Connect is a connection platform, not a care provider. We do not deliver supports, manage NDIS plans or process payment for the care you receive.
Participants and providers discuss suitability, availability, fees and service arrangements directly. Provider availability varies by location and the type of support required.
Our focus is the connection: helping people find each other, ask the right questions and take the next step.
Ready to make a connection?
Looking for support or ready to offer it? Choose where you would like to start.