HomeFor Care Providers
How It Works for Suppliers
Get connected with real clients
Shifto Connect helps you find participant requests that match your services and location. Browse the details, choose the opportunities that suit your business and use credits to connect directly.
1. Create your supplier account
Tell us about your business, the support services you offer and the locations you cover. These details help Shifto match you with relevant participant requests.
Complete your profile so participants can learn about your business when you connect. You can update your services, locations and profile information as your business changes.
It’s free to register and browse requests. You only use credits when you choose to unlock a lead.
2. Browse matching requests
View participant opportunities in Shifto and receive email notifications when new requests match your lead settings.
Before you decide to connect, you can review the available request details, including:
- The type of support needed and the participant’s location.
- How often care is needed and when they would like it to start.
- Funding information, hiring intent and any additional details provided.
Contact details remain hidden until you unlock the lead. You choose which opportunities are a good fit—there’s no obligation to pursue every request.
3. Use credits to unlock a lead
When you find a suitable request, purchase a credit pack or use your existing balance to unlock the participant’s contact details.
The number of credits required is shown on each lead before you unlock it. Once you confirm, those credits are deducted from your balance and you can contact the participant.
Your credits. Your choice.
Credits never expire, and different leads can require different amounts. Use your balance on the opportunities you choose, and buy another pack when you need it. There are no lock-in contracts.
4. Connect and take the next step
Introduce yourself, learn more about the participant’s needs and discuss how your services could help.
Message via Shifto
Keep the conversation in one place and use your saved templates to get started.
Call the participant
Use the unlocked phone number to speak with them directly.
Send an email
Contact them through your own email when that suits the conversation.
You’ll receive an email notification when a participant messages you through Shifto. Return to My Responses to continue the conversation and keep track of your opportunities.
The participant chooses who they would like to work with. You agree on services, pricing and arrangements directly with them.
Common questions
Do I have to buy credits to join?
No. You can create an account and review available requests for free. You need credits when you decide to unlock a lead and contact the participant.
Does unlocking a lead guarantee a client?
No. Unlocking gives you the opportunity to contact the participant and discuss their needs. Participants may hear from more than one provider and decide who they would like to work with.
How do I change the leads I receive?
Log in and update your services and service locations in your lead settings. Shifto uses those settings to match requests to your business.
Do I have to communicate through Shifto?
Shifto messaging keeps your conversation together, but you can also call or email a participant once you have unlocked their lead.
Is Shifto Connect a staff recruitment service?
No. Shifto Connect helps care providers connect with participants seeking support. It does not recruit staff or deliver the care on your behalf.
Ready to get connected?
Create your supplier account, tell us what you offer and start exploring participant requests.